For Delivered Orders: Inspect your item while the crew is present. If it’s not right, you can decline it on the spot for a full refund — we’ll take it back for free. After the crew leaves, you have 2 days to bring it back to our facility in its original condition for a full refund.
For Pick-Up Orders: You have 2 days to return your item in its original condition if it’s not the right fit. Just bring it back for a full refund.
Are the photos accurate?
Yes, we use studio lighting and high-definition photography to ensure that the item you see is exactly what you’ll receive.
How soon can you deliver?
We can usually deliver in as fast as 2 business days.
How much is delivery?
The delivery fee is $99 for locations within 15 miles of our Denver facility for unlimited items placed anywhere in your home. For destinations beyond 15 miles, additional fees are applied.
Do you allow facility pickups instead of delivery?
Yes, select "Pickup from store" at checkout. You may pickup from our Denver facility. Open 11AM to 5PM weekdays, 11AM to 5PM Saturday, closed Sunday.